Terms and Conditions
These terms outline the general conditions for using the RIVTER website, requesting software services and subscribing to hosted product packages.
Website use
The information on this website is provided for product and service communication. Pricing, features and availability may vary depending on the final package, project scope and support agreement.
Hosted products
Hosted software products are provided according to the selected package, active payment status, fair usage expectations and agreed support scope.
Custom development
Custom software and AI development require scope review, quotation, timeline agreement and milestone planning before work begins.
Payments and renewals
Monthly and yearly packages must remain active to continue hosted access, maintenance and support. Renewal, upgrade and cancellation terms can be confirmed during package selection.
Support
Support is provided through the official support channel for active customers. Response scope depends on the product, package and issue type.
Contact
For terms, billing or service questions, contact sales@rivter.com or support@rivter.com.